CloudPackaging.co.uk – Privacy Policy

This Privacy Policy explains how Cloud Packaging collects, uses, and processes personal data that you provide to us, or that we may collect from you when you visit our website.

How We Collect Your Information

Information You Provide Voluntarily

You may choose to provide personal information to us when completing forms, entering into contracts, contacting us by telephone, email, or live chat, or when engaging with us at events or exhibitions. Any information you provide is given voluntarily and is used solely for legitimate business and operational purposes.

Information Collected Automatically When You Visit Our Website

When you visit our website, we may automatically collect certain information through the use of cookies and analytics tools, including Google Analytics. This information helps us to improve our services, enhance the user experience, and understand how our website is used.

The data collected in this way is largely anonymous and may include browser details, device information, language preferences, and an approximate location based on IP address. We do not collect any additional information through these tools that could directly identify you as an individual.

How We Use Your Information

We use your personal information to process orders and refunds, to provide customer service and support, to personalise your shopping experience, to prevent fraud and verify identity, and, where you have given consent, to send marketing communications.

Sharing Your Information

Cloud Packaging does not sell your personal information to third parties. However, your information may be shared with trusted third parties such as payment service providers and delivery partners where necessary to fulfil your order, or with legal or regulatory authorities where disclosure is required by law.

Cookies

Our website uses cookies to improve functionality and enhance your browsing experience. Further information on how we use cookies can be found in our Cookie Policy.

Your Rights

You have the right to request access to the personal data we hold about you, to request correction or deletion of your information, to withdraw consent for marketing communications at any time, and to lodge a complaint with the Information Commissioner’s Office (ICO).

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us by email at info@cloudpackaging.co.uk.